How to display a message if the responder doesn't meet the age requirement?

  • mediosunedog
    Fecha de consulta 27 de noviembre de 2023, 10:45

    Hola, para cada nivel de estudio hay una edad mínima de ingreso al instituto, necesito validar ambas y dar como respuesta una notificación visual en el formulario donde, en el caso de estar por debajo al mínimo notifique que la edad no cumple con el mínimo requerido y que no permita avanzar en el formulario.

    Jotform Thread 9473901 Screenshot
  • Eliza Jotform Support
    Fecha de respuesta 27 de noviembre de 2023, 14:36

    Hi mediosunedog,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. If what you need is to prevent the responder from continuing to fill out the form if they don't meet the age requirement, you can add a page and add a Paragraph field to it wherein you can customize the notification message that would appear. Let me show you how to do that:

    1. In Form Builder, click on Add New Page at the bottom of the screen.
    2. Click on Add Form Element.
    3. Drag and drop Paragraph onto the page.
    4. Enter your customized notification message.

    How to display a message if the responder doesnt meet the age requirement? Image 1 Screenshot 60 Next, we need to add Conditions to your form. Let's do it:

    1. In Form Builder, click on Settings in the orange navigation bar.
    2. Select Conditions.
    3. Click on Add Condition, and choose Skip to/Hide a Page.
    4. Set the conditions as shown in the screencast below. In this sample, I have 4 as the minimum age, and 49 as the maximum.
    5. Click on Save once done.

    How to display a message if the responder doesnt meet the age requirement? Image 2 Screenshot 71 Then, let's add another conditions:

    1. Click on Add Condition.
    2. Select Show/Hide Field.
    3. Set the conditions as show in the screencast below.
    4. Click on Save.

    How to display a message if the responder doesnt meet the age requirement? Image 3 Screenshot 82 Lastly, for the conditions to work, we need to disable the Age Verification you've set on your form. Here's how to do that:

    1. In Form Builder, click on the Fecha de Nacimiento field.
    2. Click on the Gear icon, and go to Limits.
    3. Turn off Age Verification.

    How to display a message if the responder doesnt meet the age requirement? Image 4 Screenshot 93 Check out the screencast below to see my results:

    How to display a message if the responder doesnt meet the age requirement? Image 5 Screenshot 104 If that’s not exactly what you’re looking for, can you explain a bit more, so I can help you better?

    Once we hear back from you, we'll be able to help you with this.