Cancel my subscription.

Hola

quiero darme de baja del plan Bronce y volver al plan Gratuito

Gracias

r.

Hello lapode18,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. We successfully canceled your subscription and processed a refund. Your account now is back to the Starter Plan, and rest assured that you will no longer be charged in the future. Also, the refund will take 3 to 5 business days for the refund to reflect on your bank.

Let us know if you have any other questions.