Cancel Subscription - Purchased was made in error.

  • Godoy_priscilla
    Perguntado em 30 de janeiro de 2024 às 09:35

    Caros boa tarde

    Gostaria do reembolso da assinatura bronze, já que a compra foi realizada de forma equivocada.

    Como devo proceder?

    Obrigada


    Dear good afternoon


    I would like a refund for the bronze subscription, as the purchase was made in error.


    How should I proceed?


    Thanks

  • Manilene Jotform Support
    Respondido em 30 de janeiro de 2024 às 11:40

    Hi Priscilla,

    Thanks for reaching out to Jotform Support. I went ahead and canceled your subscription immediately. Additionally, I have requested to refund of your last payment. Please note that the refund will be reflected in your account within 5-7 business days.

    Reach out again if you need any more help.


  • Godoy_priscilla
    Respondido em 30 de janeiro de 2024 às 13:40

    Manilene,

    Thank you very much for your help and I'm sorry for the inconvenience.

    Priscilla