Apaguei todos os envios e minha conta continua sem espaço.

  • flavianooto
    Gefragt am 2. Februar 2024 um 13:42

    Olá! Minha conta está sem espaço de upload, mas já apaguei tudo e todos os envios, mesmo assim continua sem espaço.

  • Elbert_A Jotform Support
    Geantwortet am 2. Februar 2024 um 15:52

    Hi flavianooto,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I understand the issue, but I’ll need a bit of time to work out a solution. I’ll get back to you shortly.

  • Elbert_A Jotform Support
    Geantwortet am 2. Februar 2024 um 16:46

    Hi flavianooto,

    Thanks for patiently waiting. I created a ticket about it and escalated this to our Developers.