How to edit my Bitly link?

  • docs.comercialvirtualis
    Perguntado em 7 de fevereiro de 2024 às 09:10

    Olá!

    Tenho um formulário e gostaria de mudar o ID dele padrão. Mesmo mudando o link direto no jotform o link mantem seu ID original que eu encurtei no bit.ly.

    E por lá ja fiz de tudo e nao consigo apagar o acesso.

    o link do form é https://form.jotform.com/213268077427662


    e tenho tres links encurtados que direcionam pra ele do bit.ly mas nao consigo deletar.

    bit.ly/inativoTroca

    bit.ly/AssistenciaVirtualiss

    bit.ly/AssistenciaVirtualis

    How to edit my Bitly link? Image 1 Screenshot 20

  • Eliza Jotform Support
    Respondido em 7 de fevereiro de 2024 às 10:10

    Hi docs.comercialvirtualis,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I presume you used Bitly to shorten your form URL. You can check out this page about reasons why you can't edit or redirect your link.

    Although Jotform currently doesn't have a URL shortener feature, you can create a custom URL to shorten your form URL. Let me guide you on how to do that:

    1. In Form Builder, click on Publish in the orange navigation bar at the top part of the page.
    2. Under Quick Share, click on the pencil icon right above the blue Open in New Tab button.
    3. Edit the URL, and click on Apply once done.

    How to edit my Bitly link? Image 1 Screenshot 20 If you want to use your own domain name in your form URL, you can upgrade to our Enterprise plan to be able to do so.

    Reach out again if there’s anything else we can help you with.