Account Suspended: Collecting password on a form field

  • Robson Cavalcante
    Perguntado em 19 de fevereiro de 2024 às 08:22

    Identifiquei que não posso criar forms solicitando acessos. Login e senha.
    Eu criei um formulário assim antes de descobrir que não podia.

    Minha conta foi suspensa, pode excluir o formulário que estava criando com a solicitação de informações. e liberar a minha conta.

  • Mohammad_D
    Respondido em 19 de fevereiro de 2024 às 08:34

    Hi Robson,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked the Clone of Briefing Gestão de Tráfego Pago form which has violated our terms of use and I see that one of the form field is collecting password from the users.

    Account Suspended: Collecting password on a form field Image 1 Screenshot 20

    I have deleted the offending field and reactivated your account. You can now log in to Jotform and get back to the My Forms page.

    Keep us updated and let us know if you need any more help.