Erro no campo telefone

  • analuisaterapeuta249
    Perguntado em 8 de março de 2024 às 14:51

    Olá,

    Comecei a usar o app, essa semana.

    O compo.dp telefone não está configurado para o número de celular do Brasil. Estou na versão gratuita, mas me parece que esse problema persiste há anos. É isso? Nem vale a pena. Preenchi o formulário encaminhei a uma pessoa, mas devido essa questão do número de telefone, não permite salvar.

    Grata,

  • Eiron_O Jotform Support
    Respondido em 8 de março de 2024 às 15:10

    Hi analuisaterapeuta249,

    Thanks for reaching out to Jotform Support. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Unfortunately, I can't find the compo.dp phone field in your form. Can you tell us more which field you're having issue with? If you're trying to collect phone numbers, you can use our Phone field. See the screenshot below:

    Erro no campo telefone  Image 1 Screenshot 20If that's not exactly what you're referring to, please send us a screenshot of what's happening so we can work on a solution.

    Keep us updated and let us know if you need any more help.