Problema com meu login

  • fazendaparaizoms
    Perguntado em 19 de março de 2024 às 21:01

    Como resolver esse problema ?

    Jotform Thread 13071531 Screenshot
  • Rene Jotform Support
    Respondido em 19 de março de 2024 às 23:09

    Hi fazendaparaizoms, fazendaparaizo.ms@gmail.com

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked the account associated with the fazendaparaizo.ms@gmail.com email address and I saw that it is currently active. therefore, you should be able to log in to your account.

    Based on your image you're trying to log in without entering your account password. Are you trying to log in using your Google account? Can you please try clearing your browser caches and cookies and try logging in again to see if that would resolve the issue? If the same thing happens again, please try using a different browser or device to see if that would make any difference. I've gone ahead and flushed your login attempts.

    Give it a try and let us know how it goes.