Requesting refund for purchase made from ootdmw.com

Order ID: 2461023053021, fiz esta encomenda que paguei quase a um ando não recebi a mercadoria nem seu reembolso informaram de vos devia solicitar o reembolso por esta via, envio a resposta que recebi por parte da empresa .

19/03/2024, 06:58 (há 1 dia)

Dear Dina Pereira

Good day!

Order ID: 2461023053021

Thank you for contacting us regarding this matter.

According to our Finance Department, we can't provide any refund for your order as of this moment. 

Kindly contact Worldpay regarding your refund.

Hoping for your kind understanding.

Thank you and Have a good day!

Obrigado

Hi Dina,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I see that you also asked this question on this thread. You will need to reach out to OOTDMW regarding your order. You can visit their Contact Us page to submit a ticket.

Reach out again if you have any other questions.