Request to cancel account subscription and get a refund

  • manoelamp95
    Perguntado em 23 de março de 2024 às 18:05

    ola, fiz a contratação de um plano e não me atentei que o valor não é em real. gostaria de cancelar

  • Rhina Jotform Support
    Respondido em 23 de março de 2024 às 20:20

    Hi manoelamp95,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again. If you want to cancel and get a refund you can submit the refund request form here.

    Reach out again if there's anything else we can help you with.