Why my acount was Suspended?

por que minha conta foi suspensa ?

Hi Matheus,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question, I checked your account and saw that it had been suspended due to the 241205664834658 for collecting credit card information. Please note that it is not possible to collect credit card information because it is a violation of our Terms of Use. Due to our PCI certification, we are required to deny the collecting of credit card details on regular forms no matter what the cause is. So, I deleted the credit card fields and reactivated your account.

Let us know if there's anything else we can help you with.