Não recebo as respostas do formulário.

  • arq.tear
    Perguntado em 15 de abril de 2021 às 08:52

    Criamos dois formulários, um conseguimos testar e recebemos as respostas, depois criamos outro e nesse não recebemos quando alguém responde.

    Jotform Thread 3038423 Screenshot
  • John Support Team Lead
    Respondido em 16 de abril de 2021 às 00:59

    As checked, the submit button on that form is hidden unless the user clicked on the Section Collapse header above it.

    1618549014 607919167d668 submittt Screenshot 10

    So maybe your users were not able to find the submit button, though I can see there's one submission already.

    I would recommend "always" showing the submit button. Here's how:

    1618549148 6079199cc2156  Screenshot 21

    If you prefer to receive help in your native language, please let us know and we'll forward your ticket to our Portuguese Support Team.