traspaso de cuenta

buen dia esta persona Moyano Carlos Alfredo debia pasarme su usurario, Hosco70@gmail.com para poder continuar yo con la administracion de la app, no puedo acceder a la cuenta, me pueden ayudar, gracias.-

Hi,

As I checked, you appear to be logged in. There seems to be no issue with accessing your account. If you have any other questions, let me know.

Let us know if you have any other questions.

quiero acceder a la informacion contenida que utilizaba el usuario anterior Hosco70@gmail.com

If you’re seeking identifying information on or concerning a Jotform user/customer, or person(s) who filled in and submitted a form, please see this web page: https://www.jotform.com/info-requests/">Requests for Personal Information If your question or concern is about how to send a legal request to Jotform for some other type of non-public information, you may send it to legal@jotform.com.

necesito poder ver la informacion que este usuario trabajo

If you’re seeking identifying information on or concerning a Jotform user/customer, or person(s) who filled in and submitted a form, please see this web page: https://www.jotform.com/info-requests/">Requests for Personal Information If your question or concern is about how to send a legal request to Jotform for some other type of non-public information, you may send it to legal@jotform.com.

necesito poder tener acceso a su cuenta y poder continuar con el trabajo iniciado , la cuenta es Hosco70@gmail.com

If you’re seeking identifying information on or concerning a Jotform user/customer, or person(s) who filled in and submitted a form, please see this web page: https://www.jotform.com/info-requests/">Requests for Personal Information If your question or concern is about how to send a legal request to Jotform for some other type of non-public information, you may send it to legal@jotform.com.

es un traspaso de usuario por baja

If you’re seeking identifying information on or concerning a Jotform user/customer, or person(s) who filled in and submitted a form, please see this web page: https://www.jotform.com/info-requests/">Requests for Personal Information If your question or concern is about how to send a legal request to Jotform for some other type of non-public information, you may send it to legal@jotform.com.

Hello,

Thanks for reaching out regarding the transfer of account ownership and access to the information worked on by the previous user.

Let me help you with that:

In Jotform, transferring forms and associated data from one account to another is possible, but it requires a formal transfer process. Here are the key points and steps involved:

• You must have the correct email address of the new owner.
• The forms to be transferred should not be connected to Jotform products like Apps, Store Builder, or Workflows; these connections must be removed before transfer.
• HIPAA-enabled accounts cannot transfer forms.
• Enterprise accounts require contacting Enterprise Support for transfers.

To transfer forms and data:

1. Go to the Data page of the current account.
2. Click the Transfer Forms button at the bottom of the page.
3. Enter the verification code sent to the registered email address.
4. Search and select the forms to transfer.
5. Click the Transfer Forms button to initiate the transfer.

The new owner will receive a transfer request that they must accept to complete the process.

Regarding access to the previous user's account or data, Jotform does not allow direct access to another user's account for security and privacy reasons. The proper way to continue work started by another user is through the form transfer process described above.

If you are looking to change the email address on file, please check out this guide.

For collaborative work in the future, consider using Jotform Enterprise or the Form Collaboration feature, which allows multiple users to work on the same form without transferring accounts.

Let us know if you have any other questions or need further assistance.