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PlanificacionesCSFAnswered on September 04, 2023 02:20 PM
Hola, no funcionan las condiciones lógicas de mis formularios. Oculto en la plantilla una sección y luego coloco mostrar en condiciones lógicas y no aparece nada.
Mi formulario: https://form.jotform.com/232421288724658
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Victorino_S Jotform SupportAnswered on September 04, 2023 05:09 PM
Hi PlanificacionesCSF,
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. Can you please specify which of the conditions is not working? It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that. Also, you can take a screen recording using Loom and provide the link here.
After we hear back from you, we’ll have a better idea of what’s going on and how to help.
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PlanificacionesCSFAnswered on September 04, 2023 09:42 PM
None of the logical conditions work. For example:
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PlanificacionesCSFAnswered on September 04, 2023 09:46 PM
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Myla Jotform SupportAnswered on September 05, 2023 01:09 AM
Hi PlanificacionesCSF,
Thank you for getting back to us. I’m sorry you're having difficulties getting that feature to work. It seems that this condition will not work because one field element was used on two different conditions:
Can you explain a bit more about the condition you are trying to set so we can help you better?
After we hear back from you, we’ll have a better idea of what’s going on and how to help.