Form: Error when loading the file

  • tibu1492
    Fecha de consulta 24 de noviembre de 2023, 8:48

    Buenos días, me aparece un error para cargar el archivo, esto es brindado por la prestadora de salud GEA.

  • Neil Jotform Support
    Fecha de respuesta 24 de noviembre de 2023, 9:30

    Hi Alejandro,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But keep in mind that you'll have to wait until they're available again.

    Now, let me help you with your question. May I know what form you are referring to? And can you share the URL link to that form? Also, can you share with us a screenshot of the error when you try to access the form? We have a guide here explaining how to do that.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

  • tibu1492
    Fecha de respuesta 24 de noviembre de 2023, 9:35
    Desde ya gracias por el soporte. Ya lo estoy viendo al tema con la empresa
    GEA. Que tengas un excelente día. Te saluda Atte Alejandro Alcaraz desde
    Córdoba, República Argentina!!
    El vie, 24 de nov de 2023, 11:30, Jotform <noreply> escribió: