Date value in PDF attachment is not in Finnish

  • Marva_Group
    Asked on 9. elokuuta 2023 klo 8.24

    Moi,

    Sähköpostiin tulevaan lomakkeen PDF-liitteeseen tulee päivämäärä jostain syystä eri kielellä, vaikka kieleksi on valittu suomi.

    Esim. 9. elokuuta 2023 näkyy seuraavasti:

    Date value in PDF attachment is not in Finnish Image 1 Screenshot 20

    Onkohan tässä kääntötyö jäänyt tekemättä päiväysten osalta vai miten tuon saisi tulemaan suomeksi?


  • Rayzel Jotform Support
    Replied on 9. elokuuta 2023 klo 9.49

    Hi Marva_Group,

    Thanks for reaching out to Jotform Support. Thanks for reaching out to Jotform Support. Unfortunately, our Finnish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Finnish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I'm sorry that this is happening. I cloned your form and tested it to see if I could replicate the issue, and I ran into the same thing. When I looked at your form, I saw that the language for the Date fields is not set properly in the PDF templates. Let me show you how to fix it.:

    1. In Form Builder, go to the Settings tab in the orange navigation bar at the top of the page.

    2. Go to Emails in the left menu.

    3. Hover over the Email Notification and click on the pencil icon to edit.

    Date value in PDF attachment is not in Finnish Image 1 Screenshot 50

    4. Go to the Advanced tab.

    5. In the Attach PDF section, click the external link icon to open the PDF template in the PDF Editor.

    Date value in PDF attachment is not in Finnish Image 2 Screenshot 61

    6. In PDF Editor, click on the gear icon to open the Datetime Settings panel on the right.

    7. In the Date Format section, select the Language dropdown and select Finnish. Apply the changes to all of the Date Fields.

    Date value in PDF attachment is not in Finnish Image 3 Screenshot 72

    Here's a sample PDF result after the changes are made:

    Date value in PDF attachment is not in Finnish Image 4 Screenshot 83

    That's it. Let us know if you have any other questions.

  • Marva_Group
    Replied on 9. elokuuta 2023 klo 9.58

    Hi Rayzel,

    Thanks for the tip.
    I checked but in all fields the language was already set in "Suomi" ("Finnish").
    I set them again to Finnish and also I changed the format to be dd.mm.yyyy which might also solve the problem.
    I will test it again tomorrow and let's see.

    BR,
    Antti