1Berkshire cut member processing times in half with Jotform Enterprise
Temukan bagaimana 1Berkshire, sebuah organisasi non-profit pengembangan ekonomi dan promosi pariwisata untuk wilayah Berkshires, menggunakan Jotform Enterprise untuk orientasi bisnis anggota baru.
Hasil Sekilas
50%
Pengurangan waktu orientasi anggota
200+
# jumlah formulir
36,000+
# tanggapan formulir
Industri: Nonprofit
Ukuran organisasi: Kecil
1Berkshire
1Berkshire adalah organisasi keanggotaan non-profit di wilayah Berkshires, Massachusetts. Keanggotaannya yang terdiri dari bisnis lokal berfokus pada pengembangan ekonomi dan promosi pariwisata untuk wilayah tersebut melalui acara skala besar, peluang pelatihan, dan panduan tahunan untuk wilayah tersebut.
Kasus penggunaan
Otomatisasi alur kerja, digitalisasi proses manual, pendaftaran acara, aplikasi, persetujuan, integrasi, komunikasi email otomatis, kolaborasi tim
-
Challenge
1Berkshire is funded in part by membership dues, so staff needed to be able to process new member enrollments in a timely manner. Delays can cause potential members to abandon the application altogether.
-
Solution
1Berkshire used Jotform Enterprise to digitize and automate parts of the member enrollment process. Using Jotform, they can collect and manage enrollments in one place through a form. The platform automatically sends applicants an acknowledgment email, so they get an immediate response.
-
Results
With the automated member application process, 1Berkshire can onboard new members twice as fast, making it more likely that they will complete the process.
Turning manual processes into automated workflows
Jotform Enterprise really has helped cut our onboarding time in half.
Hannah Pimenta
Member Engagement Associate, 1Berkshire
Jotform Enterprise really has helped cut our onboarding time in half.
Hannah Pimenta
Member Engagement Associate, 1Berkshire