What Are the Differences Between Jotform Standard and Enterprise?

October 17, 2023

Our traditional Standard Plans (Free, Bronze, Silver, and Gold) are single-user plans that run on shared servers and come with online-only support.

Jotform Enterprise is our only multi-user plan where an admin can assign access-level controls to users, and users can collaborate with other users. It runs on a server dedicated to your organization, at a Google Cloud data center at a location of your choosing, to ensure you comply with country-specific (e.g., Australia, Canada, UK, etc.) data residency and privacy rules. It also comes with access to a dedicated Enterprise Customer Success Team who will help you fix any issues you may run into while building your forms or setting up your Enterprise-level settings.

Here is a breakdown of features and how they differ between our Standard Plans and Enterprise:

FeaturesJotform StandardJotform Enterprise
Easiest Drag-and-Drop Form BuilderCheck markCheck mark
PDF BuilderCheck markCheck mark
Mobile FormsCheck markCheck mark
Jotform TablesCheck markCheck mark
Jotform AppsCheck markCheck mark
Jotform ApprovalsCheck markCheck mark
Jotform SignCheck markCheck mark
Payment Integrations Check markCheck mark
3rd Party Integrations Check markCheck mark
APICheck markCheck mark
Server Environment SharedLocal data residency
Server Location OptionsEU/US Full compliance with country-specific data residency requirements
HIPAA (Optional)Check markCheck mark
GDPR (Optional)Check markCheck mark
HIPAA + GDPR (Optional) [1] Check mark
Multiple Users Check mark
Shared Access to Forms and Submissions Check mark
Server Administration Check mark
SSO Login (Optional) Check mark
SSO for Forms (Optional) Check mark
Custom Domain Name Check mark
Jotform TeamsSingle UserCheck mark
Customized Form LinkCheck markCheck mark
White Label Check mark
Service Level Agreement (SLA) Check mark
Customized Agreement Check mark
24/7 Online SupportCheck markCheck mark
Real-Time Zoom Sessions with Customer Success Team Check mark
UNLIMITED Forms Check mark
UNLIMITED Submissions Check mark
UNLIMITED E-signatures Check mark
UNLIMITED API Calls Check mark
UNLIMITED Payments Check mark
UNLIMITED Storage [2] Check mark

  1. ^ With the Enterprise package, you get an option to choose a location for a local data residency center that allows installing HIPAA within the EU region.
  2. ^ Jotform Enterprise Fair Use Policy allows for 1TB of storage for Base Package and an additional 1TB of storage for each additional pack of 5 users (e.g., Base Package + 20 users would allow for up to 5TB of storage). Enterprise customers can choose to go over the allowed storage for additional fees.
Contact Support:

Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:

Support Forum: https://www.jotform.com/answers/

Contact Jotform Support: https://www.jotform.com/contact/

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