What Are the Differences Between Jotform Standard and Enterprise?

December 3, 2022

Our traditional Standard Plans (Free, Bronze, Silver, and Gold) are single-user plans that run on shared servers and come with online-only support.

Jotform Enterprise is our only multi-user plan where an admin can assign access-level controls to users, and users can collaborate with other users. It runs on a server dedicated to your organization, at a Google Cloud data center at a location of your choosing, to ensure you comply with country-specific (e.g., Australia, Canada, UK, etc.) data residency and privacy rules. It also comes with access to a dedicated Enterprise Customer Success Team who will help you fix any issues you may run into while building your forms or setting up your Enterprise-level settings.

Here is a breakdown of features and how they differ between our Standard Plans and Enterprise:

 Jotform StandardJotform Enterprise
Easiest Drag-and-Drop Form Builder
PDF Builder
Mobile Forms
Payment Integrations 
3rd Party Integrations 
API
Server Environment SharedDedicated to your Organization
Server Location OptionsEU/US Full compliance with country-specific data residency requirements
HIPAA (Optional)
GDPR (Optional)
HIPAA + GDPR (Optional) [1] 
Multiple Users 
Shared Access to Forms and Submissions 
Server Administration 
SSO Login (Optional) 
SSO for Forms (Optional) 
Custom Domain Name 
Customized Form Link
White Label 
Service Level Agreement (SLA) 
Customized Agreement 
24/7 Online Support
Real-Time Zoom Sessions with Customer Success Team 
UNLIMITED Forms 
UNLIMITED Submissions 
UNLIMITED E-signatures 
UNLIMITED API Calls 
UNLIMITED Payments 
UNLIMITED Storage [2] 

  1. ^ With the Enterprise package, you get an option to choose a location for a dedicated server that allows installing HIPAA within the EU region.
  2. ^ Jotform Enterprise Fair Use Policy allows for 1TB of storage for Base Package and an additional 1TB of storage for each additional pack of 5 users (e.g., Base Package + 20 users would allow for up to 5TB of storage). Enterprise customers can choose to go over the allowed storage for additional fees.
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