Our traditional Standard Plans (Free, Bronze, Silver, and Gold) are single-user plans that run on shared servers and come with online-only support.
Jotform Enterprise is our only multi-user plan where an admin can assign access-level controls to users, and users can collaborate with other users. It runs on a server dedicated to your organization, at a Google Cloud data center at a location of your choosing, to ensure you comply with country-specific (e.g., Australia, Canada, UK, etc.) data residency and privacy rules. It also comes with access to a dedicated Enterprise Customer Success Team who will help you fix any issues you may run into while building your forms or setting up your Enterprise-level settings.
Here is a breakdown of features and how they differ between our Standard Plans and Enterprise:
| Jotform Standard | Jotform Enterprise | |
|---|---|---|
| Easiest Drag-and-Drop Form Builder |  | |
| PDF Builder | | |
| Mobile Forms | | |
| Payment Integrations | | |
| 3rd Party Integrations | | |
| API | | |
| Server Environment | Shared | Dedicated to your Organization |
| Server Location Options | EU/US | Full compliance with country-specific data residency requirements |
| HIPAA (Optional) | | |
| GDPR (Optional) | | |
| HIPAA + GDPR (Optional) [1] | | |
| Multiple Users | | |
| Shared Access to Forms and Submissions | | |
| Server Administration | | |
| SSO Login (Optional) | | |
| SSO for Forms (Optional) | | |
| Custom Domain Name | | |
| Customized Form Link | | |
| White Label | | |
| Service Level Agreement (SLA) | | |
| Customized Agreement | | |
| 24/7 Online Support | | |
| Real-Time Zoom Sessions with Customer Success Team | | |
| UNLIMITED Forms | | |
| UNLIMITED Submissions | | |
| UNLIMITED E-signatures | | |
| UNLIMITED API Calls | | |
| UNLIMITED Payments | | |
| UNLIMITED Storage [2] | |
- ^ With the Enterprise package, you get an option to choose a location for a dedicated server that allows installing HIPAA within the EU region.
- ^ Jotform Enterprise Fair Use Policy allows for 1TB of storage for Base Package and an additional 1TB of storage for each additional pack of 5 users (e.g., Base Package + 20 users would allow for up to 5TB of storage). Enterprise customers can choose to go over the allowed storage for additional fees.
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