Jotform for Beginners
Get more done with powerful, easy-to-use online forms. Learn how in this helpful, free guide from Jotform.
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February 8, 2023
Our traditional Standard Plans (Free, Bronze, Silver, and Gold) are single-user plans that run on shared servers and come with online-only support.
Jotform Enterprise is our only multi-user plan where an admin can assign access-level controls to users, and users can collaborate with other users. It runs on a server dedicated to your organization, at a Google Cloud data center at a location of your choosing, to ensure you comply with country-specific (e.g., Australia, Canada, UK, etc.) data residency and privacy rules. It also comes with access to a dedicated Enterprise Customer Success Team who will help you fix any issues you may run into while building your forms or setting up your Enterprise-level settings.
Here is a breakdown of features and how they differ between our Standard Plans and Enterprise:
Features | Jotform Standard | Jotform Enterprise |
---|---|---|
Easiest Drag-and-Drop Form Builder | ![]() | ![]() |
PDF Builder | ![]() | ![]() |
Mobile Forms | ![]() | ![]() |
Jotform Tables | ![]() | ![]() |
Jotform Apps | ![]() | ![]() |
Jotform Approvals | ![]() | ![]() |
Jotform Sign | ![]() | ![]() |
Payment Integrations | ![]() | ![]() |
3rd Party Integrations | ![]() | ![]() |
API | ![]() | ![]() |
Server Environment | Shared | Dedicated to your Organization |
Server Location Options | EU/US | Full compliance with country-specific data residency requirements |
HIPAA (Optional) | ![]() | ![]() |
GDPR (Optional) | ![]() | ![]() |
HIPAA + GDPR (Optional) [1] | ![]() | |
Multiple Users | ![]() | |
Shared Access to Forms and Submissions | ![]() | |
Server Administration | ![]() | |
SSO Login (Optional) | ![]() | |
SSO for Forms (Optional) | ![]() | |
Custom Domain Name | ![]() | |
Jotform Teams | Single User | ![]() |
Customized Form Link | ![]() | ![]() |
White Label | ![]() | |
Service Level Agreement (SLA) | ![]() | |
Customized Agreement | ![]() | |
24/7 Online Support | ![]() | ![]() |
Real-Time Zoom Sessions with Customer Success Team | ![]() | |
UNLIMITED Forms | ![]() | |
UNLIMITED Submissions | ![]() | |
UNLIMITED E-signatures | ![]() | |
UNLIMITED API Calls | ![]() | |
UNLIMITED Payments | ![]() | |
UNLIMITED Storage [2] | ![]() |
Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:
Support Forum: https://www.jotform.com/answers/
Contact Jotform Support: https://www.jotform.com/contact/
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