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Bento_LucasAsked on 2024. február 6. 16:23
Prezados,
aparece a mensagem que atingi o limite, mas validei e nada foi atingido ate entao.
Poderia verificar o pq não é possivel que seja realizado o preenchimento dos formularios?
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Rose Jotform SupportReplied on 2024. február 6. 18:36
Hi Nikki,
Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I can see that your account is within the limit, I also cleared your form cache. All your forms are active. Please refresh your forms and they are now active. Here's a screenshot of one of your forms without the over-quota error:
Let us know if there’s anything else we can help you with.