Como posso resolver o problema com empate no resultado?

  • Margarida_Palmira
    Perguntado em 23 de fevereiro de 2024 às 14:31

    Olá,

    Estou com dificuldades com o resultado do formulário em caso de empate.

    Não entendi quais campos devem contar no Form Calculation.

    Jotform Thread 12214591 Screenshot
  • Lesther Jotform Support
    Respondido em 23 de fevereiro de 2024 às 16:40

    Hi Margarida_Palmira,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Let's check your form, what's the form URL/link? Also, give us more details about the process and what you want to achieve. You mentioned "having difficulty with the result of the form in case of a tie.", you can explain more about that.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

  • Margarida_Palmira
    Respondido em 23 de fevereiro de 2024 às 17:40

    Here's the link to the form: https://form.jotform.com/240526122917048

    We're having problems regarding ties. The thing is, we have five different outcomes, so we have created five different Thank You pages. But when it's a tie none of those five outcomes appear.

    The idea is to have the result alphabetically. For example: if it's a tie between A and B, the result A should prevail. If it's between B and C, the B result - and so on.

    We have tried to create this condition, but it's not working.

  • Lesther Jotform Support
    Respondido em 23 de fevereiro de 2024 às 18:26

    Hi Margarida_Palmira,

    Thanks for getting back to us. Please give me additional time to look into this, and I'll get back to you shortly.

  • Lesther Jotform Support
    Respondido em 23 de fevereiro de 2024 às 18:56

    Hi Margarida_Palmira,

    Thanks for waiting. There's no nesting option in our current condition, which makes it more difficult to accomplish this. There are a lot of possible outcomes that may result in a tie score, and you have to create conditions for every single scenario. Here are a few example scenarios:

    • A is greater than B, C, and D, but it's equal to E.
    • A is greater than B, D, and E, but it's equal to C.
    • A is greater than B, E, and C, but it's equal to D.
    • A is greater than C, D, and E, but it's equal to B.
    • A is greater than B but equal to C, D, and E.
    • A is greater than C and E but equal to B, and D.
    • and so on...

    I've cloned your form to try and find a workaround but with, no luck. Unfortunately, there's no shortcut workaround to this, and you have to manually create individual conditions. Here's a sample condition that I've been trying to create.

    Como posso resolver o problema com empate no resultado? Image 1 Screenshot 20

    Let us know if you have any other questions.