Arquivos não estão sendo carregados

  • Konishi_Yumi
    Perguntado em 18 de março de 2024 às 13:26

    Os campos de upload não estão direcionando os arquivos para a pasta do DRIVE.

    Tenho 13 carregamentos de arquivos e somente 3 estão funcionando e salvando os documentos.

    HELP :((((

    Jotform Thread 13011861 Screenshot
  • Elbert_A Jotform Support
    Respondido em 18 de março de 2024 às 15:45

    Hi Yumi,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I’m really sorry that this is happening. Could you please specify which fields aren't reflecting with the integration? When I cloned and tested your form, everything worked the way it was supposed to. Take a look at the screenshot below to see my results:

    Arquivos não estão sendo carregados Image 1 Screenshot 20

    Can you go ahead and try it again and let us know how it goes? If the same thing happens again, we'll investigate it more to see if we can figure out what's going on.