Input Table: Not Responsive and Not Doing the Calculation Properly

  • victor.bazoli
    Perguntado em 27 de março de 2024 às 13:21

    Boa tarde,

    Um de nossos plugins não está se comportando de maneira adequada. Não tivemos alterações nas fórmulas ou nas condicionais, porém tivemos mudanças no resultado final. Esse é um exemplo do resultado de ontem com a tabela preenchida regularmente.

    Input Table: Not Responsive and Not Doing the Calculation Properly Image 1 Screenshot 30

    Já hoje, o item não está sendo preenchido automaticamente. Houve alguma alteração nesse plugin?

    Input Table: Not Responsive and Not Doing the Calculation Properly Image 2 Screenshot 41

    O item descrição está ficando em branco.

    Endereço do formulário: https://www.jotform.com/pt/build/220955994738676

  • Anna Jotform Support
    Respondido em 27 de março de 2024 às 15:41

    Hi Victor,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I'm sorry that this is happening. I checked this Input Table and I was unable to interact with it as it is not clickable on my end so I created a ticket and escalated this to our Developer team.

    Although we don't know exactly when the issue will be fixed, we’ll circle back to this thread when we have an update.

    Thanks for your patience and understanding, we appreciate it.


  • victor.bazoli
    Respondido em 3 de abril de 2024 às 09:31

    Bom dia, saberiam me dizer se teria algum retorno acerca desse erro?

  • Anna Jotform Support
    Respondido em 3 de abril de 2024 às 10:22

    Hi Victor,

    Thanks for your patience while we’re looking into this. Although we don’t have a solution yet, rest assured, we’ll keep working on this until it's resolved. We’ll get back to you as soon as we have an update.

    In the meantime, let us know if you have any other questions.

 
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