Estorno do valor debitado sem autorização

Prezados, no ano passado realizamos a compra através do meu cartão mas não havía selecionado renovação automática, na última quinta-feira para minha surpresa recebi a comunicação da operadora do cartão, já realizei no site de cancelamento e preciso que realizem o estorno junto a operadora de cartão, aguardo retorno urgente!

Hi OAB_RS,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I understand you want to cancel your renewal for Silver Subscription and get a refund. About your request, I've gone ahead and issue a refund for the subscription and canceled it. Please allow up to 5 to 7 business days for it reflect in your account.

Reach out to us if you need any more help.

I appreciate the return, I wait for the confirmation of the chargeback, thank you.