Form loads slowly on mobile devices.

  • vbigedec
    Perguntado em 1 de abril de 2024 às 13:33

    olá, o formulario abaixo demora alguns minutos para carregar... principalmente me dispoitivos móveis..

    Como faco para deixa-lo mais rápido?

    https://form.jotform.com/240362254390047

  • Sim Jotform Support
    Respondido em 1 de abril de 2024 às 16:15

    Hi Victor,

    Thanks for reaching out to Jotform Support. I’m sorry you're having difficulties with this. Unfortunately, our Portuguese support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know, and we can have them do that. But keep in mind that you'll have to wait until they're available again.

    Now, let me help you with your question. I made a test and was able to replicate the issue on my end. Currently, there are a lot of fields and 110 conditions on your form. Please note that the bigger the form is with lots of fields and conditions, most likely the form will become sluggish and will take a speed penalty when loading the form. I would suggest you divide your form to avoid this. Having a well-designed, shorter, dynamic, and easily used form is still the best way to make your form effective and have an excellent user experience.

    Let us know if there’s anything else we can help you with.