Cancelamento de upgrade do plano.

Olá, tudo bem?

Eu efetuei um upgrade do meu plano e gostaria de cancelar. Eu me confundi sobre o valor e achei muito caro, alem do que posso investir.

Desde já, agradeço.

Hi Leonardo,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But keep in mind that you'll have to wait until they're available again.

Now, let me help you with your question. I've checked out your Jotform account. Your Bronze, yearly subscription plan has already been cancelled. The refund amount of US $234 has already been issued. It will take 7–10 days for it to reflect in your account. Your account is on the starter (free) plan now.

Let us know if you need any other help.