MINHA CONTA FOI SUSPENSA

Minha conta foi suspensa gostaria de saber o porque ?

Hi Leandro,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question.  I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

We really appreciate your patience and understanding.

Hi Leandro,

Thanks for reaching out to us for help. After checking, the account was suspended because of the form 240514889489675 (Ficha Cadastral) that violates our Terms of Use. We do not allow collection of sensitive information such as password. The account will continue to be suspended unless you allow us to delete the guilty field in your form. 

Once we hear back from you, we'll be able to help you with this.