Alterar assinatura de Bronze anual para mensal

Bom dia! Fiz uma assinatura mensal para utilizar os serviços apenas esse mês e se querer cliquei novamente e fez outra anual. Quero vancelar a anula e deixar só a mensal

Hi intelectusnote,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. As requested, I changed the account's subscription from Bronze Yearly to Monthly. Please expect the refund amounting to $369.01 USD to reflect within 5-7 business days, depending on your bank.

Feel free to reach out again if you have any questions or if we can help you in any other way.