Formulário sem dados mas a conta está cheia

Boa tarde!

Apaguei todos os dados e relatórios mas continua aparecendo que está cheio. Preciso de ajuda.

Hi raritaconvites,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I checked your account and your limits are already reset back to 0. I also checked your form and it can also be accessed normally. See screenshot below:

Can you check again if it still gives you a warning that it's full?

Let us know if there’s anything else we can help you with.

Perfeito! Eu visualizei que foi liberado novamente. Voltarei a utilizar. Obrigado.