Account suspension due to the word Password

  • MANOELA
    Perguntado em 9 de abril de 2024 às 12:50

    FIZ UM FORMULARIO PARA AJUDAR OS CLIENTES DA MINHA EMPRESA A SE CADASTRAREM MA MINHA CONTA FOI BLOQUEADA E AGORA ? ESTOU DE PENDENDO DISSO ?

  • Christopher Jotform Support
    Respondido em 9 de abril de 2024 às 15:01

    Hi Manoela,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I have reviewed your account, and it was suspended due to the word password on one of your form. I have removed the offending word and reinstated your account. As an alternative to the word password, I would suggest you use the word passcode.

    Let us know if there’s anything else we can help you with.

 
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