Why was my account suspended?

  • davi teles
    Perguntado em 14 de abril de 2024 às 10:52

    porque minha conta foi suspensa?

  • Ericson_B Jotform Support
    Respondido em 14 de abril de 2024 às 11:33

    Hi David,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, your account is currently suspended due to a violation of our Terms of Use. Keep in mind that collecting login credentials is not permitted in Jotform. So I deleted the password field and reinstated your account. Please avoid from adding similar fields to prevent your account being suspended.

    Why was my account suspended? Image 1 Screenshot 20Let us know if there's anything else we can help you with.

 
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