Conta suspensa indevidamente

Olá,

Minha conta foi suspensa por algum engano. Sou Contador e faço serviço de abertura de empresas. Estava criando um formulário para recebimento de dados e documentação para o processo de abertura de empresas e a conta foi suspensa.

Acredito que possa ser por ter adicionado um campo que solicita a conta GOV.BR do cliente. Porém, é uma facilidade e prática comum no meio. De qualquer forma, estou disposto a não incluir esse dado no formulário por entender ser um dado pessoal e sensível.

Por gentileza, conseguem liberar a conta o quanto antes?

Atenciosamente,

Jonas Gastaldon (45) 99969-9284

Hi Jonas,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question, your account is suspended due to form phishing. If you believe that your account was suspended in error, we’ll need you to do the following:

• Send us the URL where your form is used.
• Send us a link to your website or proof of affiliation with a legitimate institution.
• Change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

Send these things above to reviewers@jotform.com with Thread #13916581 as your subject and we’ll let you know about the status of your account after we’ve done a thorough review of them.