Apaguei mais não liberou espaço

Minha conta está quase atingindo o limite, apaguei alguns formulários mais não liberou espaço

Hi Leticia,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question, I've recalculated your Upload Space usage, but you're currently at 93.33 MB / 100.00 MB. I've checked your account and can see that you have 8 submissions in your Trashed Folder under the Briefing Identidade Visual Form. Please purge the submissions and get back to us so we can refresh your Upload Space storage. Let me show you how:

• In the Submission table, click on the Ellipsis icon and go to Trashed entries.
• Select All the submissions and click Delete Forever.

Give it a try and let us know how it goes.

Já fiz a o passo acima, está pronto para liberar espaço, já apaguei os 8 que estava na lixeira

Hi Leticia,

Thanks for updating us. I've recalculated your Upload Space, and it's now at 38.15 MB / 100.00 MB. You can log out and log in to see your updated usage.

Reach out again if there’s anything else we can do for you.