Slack Integration: Send the submission to the subitter's slack account

  • flavionsadm
    Perguntado em 25 de abril de 2024 às 14:22

    I saw that the Slack integration function only has the function of sending the response on the form to the person, but only for a specific person or group, there would be no way to do an integration with the person's name and their Slack user so that the response from the same person only be sent to the same person? instead of all responses being sent to just one person or channel.

  • Gian Jotform Support
    Respondido em 25 de abril de 2024 às 16:47

    Hi Flávio,

    Thanks for reaching out to Jotform Support. As per this guide, you can send the submission to a specific channel or a user from your Slack workspace. If you select a certain user in the Slack integration, it means that all the submissions will be sent to the certain Slack user.

    If your goal is to send the submission to the Slack account of the respondent, it is not currently possible. Basically, the Slack integration does not work as an autoresponder. Each form is set up to send autoresponders through email. If you have not set up one on your form yet, you need to have an Email element to your form to automatically have it set up. You may also review our guide about Setting Up Autoresponder Emails.

    Let us know if there's anything else we can help.

  • flavionsadm
    Respondido em 26 de abril de 2024 às 06:37

    How could I have an automatic response to each respondent's email on that form without having to type it?

  • Raymond Jotform Support
    Respondido em 26 de abril de 2024 às 08:45

    Hi Flávio,

    Thanks for getting back to us. In order to send email alerts to your form responders, your form must collect their email address. Otherwise, the form wouldn't know where to send the email alerts. Let me show you how to create an Autoresponder email:

    1. IForm Builder, click on the Add Element button on the left and select the Email field.
      Slack Integration: Send the submission to the subitters slack account Image 1 Screenshot 30
    2. In the orange navigation bar at the top of the page, click on Settings.
    3. In the menu on the left side of the page, click on Emails.
    4. Now, click on Add an Email.
    5. Then, select Autoresponder Email.
    6. Customize the options the way you want them, and you’re done.

    ​​ Slack Integration: Send the submission to the subitters slack account Image 2 Screenshot 41

    Reach out again if there’s anything else we can help you with.

 
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