Formulário bloqueado

Bom dia,

Ao tentar acessar meus formulários estou recebendo a mensagem que excedeu a cota, porém já virou o mês e o formulário não voltou a funcionar, poderia verificar com urgência?

Hi gregoryancosqui,

Thanks for reaching out to Jotform Support. Our Portuguese Support is currently unavailable; however, I will gladly assist you in English. If you prefer to receive assistance in your native language, please let us know, and we will forward your ticket to our Portuguese Support Team.

I'm sorry you are having issues with this. I have recalculated the account usage limits and cleared your form cache. Since everything is within the limits, the account should now be active, and you should be able to view the forms.

Let us know if you need any more help.