Account login error

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    Coraiola
    Perguntado em 15 de junho de 2023 às 15:42

    Estou tentando entrar e diz q email e senha não confere


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    Abdul Jotform Support
    Respondido em 15 de junho de 2023 às 16:24

    Hi Pedro,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    I understand that you are unable to login to your account due to an error message. If you get a wrong credential error message, you can check out our guide about resetting your Jotform password. If the issue persists, please take a screenshot of what’s happening and send it to us. This guide will show you how to do that. Also, please confirm your account email address.

    Give it a try and reach out again if you have any other questions.