Account limit: Cleared up space but still unable to access forms

Boa tarde, realizei a limpeza dos dados para liberação de espaço, porem ele não está liberando, o que mais é preciso fazer?

Hi Hospital_Unimed_NOPR,

Thanks for reaching out to Jotform Support. I'd like to let you know that I am using our translation tool to provide assistance, but if you would prefer to get assistance in your native language, we can forward your request to our Portuguese team. However, please take note that it could take a bit longer to receive a response.

With that being said, I checked your account and confirmed that the upload space has been cleared. Thus, I went ahead and reinstated your account. I've also checked your forms and confirmed that they're now working as expected.

Let us know if there's anything else we can assist you with.