Product List: Would like the quantity become 0 rather than 1

  • piraguismocursos
    Fecha de consulta 15 de marzo de 2024, 8:55

    Hola, quiero realizar un formulario de reserva de diferentes tipos de cursos, pero me gustaría que el selector de cantidad fuera desde el 0 y no desde el 1 obligatoriamente, de la últimas actualizaciones que habéis realizado no es posible establecerlo desde el 0, tengo algunos cursos que sí muestran desde el 0 porque los he modificado sobre los que tenía creados del año pasado.

    Me gustaría implementar esta opción ya que a la gente le produce confusión al pensar que está marcando la reserva de varios curso al ver el 1 puesto y no un 0.


    Adjunto imágenes:

    Product List: Would like the quantity become 0 rather than 1 Image 1 Screenshot 30

    Product List: Would like the quantity become 0 rather than 1 Image 2 Screenshot 41



  • Joeni Jotform Support
    Fecha de respuesta 15 de marzo de 2024, 11:03

    Hi Club Salamanca Canoe Kayak,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I'll need a bit of time to look into this. I'll get back to you as fast as I can.

    Thanks for your patience and understanding.

  • Joeni Jotform Support
    Fecha de respuesta 15 de marzo de 2024, 14:07

    Hi Club Salamanca Canoe Kayak,

    Thanks for patiently waiting. I'm sorry you're having difficulties with this. We made a change about the quantity feature a while ago that avoids the form owner and the form filler can enter "0" as an input. We aimed to prevent submitting the form without required payments with those changes.

    Also, We have just made some changes for not creating new products with a "0-10" quantity range. As I see, none of your products are selected by default so I recommend you to change all quantities to 1.

    Please give it a try and let us know.

  • piraguismocursos
    Fecha de respuesta 15 de marzo de 2024, 15:54

    Ok, I'll do it that way.


    One of my current problems is:


    On page 1 the type of course the client wants is selected.

    On page 2, personal data of the adult client is written.

    On page 3 the child's personal information is written.

    On page 4 information with policies that must be accepted.

    On page 5 the client must attach proof of payment.


    Well, I need page 3 to be skipped when an adult course is selected, but if a child course is selected, page 2 is shown for the legal guardian's details and page 3 for the child's details.


    The problem is that I have created conditions so that page 3 is hidden if you select an adult course, but page 3 is also hidden if you select a children's course.


    Attached is a sample image of the conditions I have created:

    Product List: Would like the quantity become 0 rather than 1 Image 1 Screenshot 30 Screenshot 10 Product List: Would like the quantity become 0 rather than 1 Image 2 Screenshot 41 Screenshot 21

    Thank you for your work.

  • Lesther Jotform Support
    Fecha de respuesta 15 de marzo de 2024, 18:04

    Hi piraguismocursos,

    Thanks for reaching out to Jotform Support. I answered your other question on a new thread. You can go ahead and check that out here