Multiple submission PDF sent to email

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    FlexiVel
    Asked on October 05, 2018 at 10:14 AM

    yo tengo varios destinatarios pero y a su bandeja de entrada de su correo les esta llegando 4 copias del mismo formulario ¿Por que pasa esto?



    This is a re-post of a comment on Send Notifications to Multiple Recipients

  • Profile Image
    roneet
    Answered on October 05, 2018 at 11:31 AM

    I see there are 8 forms in your account. Are you receiving 4 submission PDF in all your Form's notification email or any particular form? Please let us know the details of the Form.

    Thanks.

  • Profile Image
    FlexiVel
    Answered on October 05, 2018 at 12:43 PM
    Es solo de un formulario, los demás están funcionando correctamente.


    SOLICITUD DE VENTAS A ALMACEN CFDI 3.3
    https://form.jotform.com/82733604351958

    El resultado de este formulario se le envía a 8 correos diferentes, algunos se envía adecuadamente, pero hay otros que se llegan a repetir hasta 4 veces.
    No entiendo por que llega a pasar esto!


    ¡Saludos cordiales!


    De: JotForm [mailto:noreply@jotform.com]
    Enviado el: viernes, 05 de octubre de 2018 10:32 a.m.
    Para: arte@flexi-vel.com.mx
    Asunto: Re: yo tengo varios destinatarios pero y a su bandeja de entrada de su corr

    A new response has been received:

    Answered by roneet
    I see there are 8 forms in your account. Are you receiving 4 submission PDF in all your Form's notification email or any particular form? Please let us know the details of the Form.
    Thanks.
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  • Profile Image
    roneet
    Answered on October 05, 2018 at 02:29 PM

    Are you receiving the same submission multiple times in a loop or a different one? I checked your conditional email notification and found that everything is in place.

    Could you please help us knowing any particular submission Id that has this issue which would help us investigate this further.

    15387640461.PNG

    Do let us know the details.

    Thanks.