Cree una clave de cifrado le di descargar y ahora que quiero usar veo q

Cree una clave de cifrado le di descargar y ahora que quiero usar veo que no descargo nada, no puedo acceder al formulario ni crear uno nuevo porque me lanza un error.

Hi Thunder,

Thanks for reaching out to Jotform Support. Our Spanish Support isn't available at the moment, so we'll be assisting you in English. When searching on your computer for Encryption Keys, they are saved as .key files. Please note that Jotform doesn’t save a copy of your keys on our server, nor are we able to generate a replacement if you lose yours. So, please be sure to save your Encryption Keys in a safe place. 



Let us know if you need any more help.