Datos formulario a Google Sheets

  • inakiworks
    Fecha de consulta 13 de diciembre de 2023, 14:54

    Hola,

    He reutilizado un formulario que ya tenía para recoger datos de algunas personas. El documento de google sheets al que enviaba la información lo borré de mi drive hace tiempo. Ahora, al querer hacer la exportación aparece una pantalla que dice que no se encuentra el documento, y tampoco puedo crear un nuevo sheets a partir del formulario. ¿Hay alguna manera de hacerlo?

    Gracias!

    Jotform Thread 10008053 Screenshot
  • Joseph Jotform Support
    Fecha de respuesta 14 de diciembre de 2023, 3:02

    Hi inakiworks,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I've checked your form and I noticed that the integration is correctly connected but it seems that the Google Sheets file was deleted. To solve your issue, you can remove the integration and set it back again. Let me show you how:

    1. In Form Builder, click on Settings and select Integrations from the left pane.
    2. Click on Google Sheets.Datos formulario a Google Sheets Image 1 Screenshot 30
    3. Click on Remove Integration.Datos formulario a Google Sheets Image 2 Screenshot 41

    Once removed, you can set it back. When you configure again your Google Sheets integration, a new sheet will be created and all your submissions, even the old ones, will be sent to the sheet. You can check out this guide about How to Integrate Forms With Google Sheets

    Give it a try and let us know how it goes.