Changes not saved on my form

  • AEBMFORMULARIOS
    Fecha de consulta 14 de diciembre de 2023, 5:19

    Buenos días

    Esta mañana he realizado unos cambios en un formulario y no se actualizan los cambios, este es el formulario

    https://form.jotform.com/232832303569962

    Aparecen cambiados en la plataforma pero no en el enlace

    ¿que pueder ser?

    Gracias

  • Mahmoud Jotform Support
    Fecha de respuesta 14 de diciembre de 2023, 7:35

    Hi AEBMFORMULARIOS,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I'm sorry this is happening. I checked your form and I noticed that you have updated many fields:

    Changes not saved on my form Image 1 Screenshot 20

    Could you try to check your form again after clearing your browser cache or try it on a different browser? I have cleared your form Cache to refresh the data. You can try to test the form again.

    If the issue still persists, let us try to make changes to your form to see if we can replicate the same issue.

    Once we hear back from you, we'll be able to help you with this.