Form Disabled: Collecting login credentials

Buenos dias,

Tengo un problema y es que de repente se ha deshabilitado un formulario que tenia creado, es muy importante para mi ya que forma parte un flujo de creacion de usuarios.

Me indica Login Credentials Collections

se llama Alta/Modificacion de Personal (Credenciales)

Me podríais ayudar a habilitarlo.

Muchas gracias.

Hi Rossellimac,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I checked your form, and found that it's disabled due to collecting of Login Credentials (Password). Online Form Builders, including Jotform, are sometimes being used for identity theft, and we go to great lengths to prevent this. That is why collecting these types of data is considered a phishing activity, as stated in our Terms of Use.

To prevent your form from being flagged by our phishing detector, you should also refrain from using "password" as your label. Change it to something similar, like an "access code". Other than that, no other kinds of passwords or user credentials are allowed to be collected.

To re-enable your form, you need to confirm with us that we can remove these offending fields.

Once we hear back from you, we'll be able to move forward with a solution.

Of course! You can change the name to Access Code, for example.

Thank you very much for the support!

Hi Rossellimac,

Thanks for getting back to us. Unfortunately, we need to remove the offending fields first to re-instate the form.

Once we hear back from you, we'll be able to help you with this.

Okay, that's fine with me, delete those fields you indicate and please enable the form again.

Thank you very much.

Hello Rossellimac,

Thanks for contacting Jotform Support. About your request to remove the fields, I can confirm that the fields which required credentials are now deleted. You can now have access to your form again.

Let us know if you have any other questions.