no tengo respuesta

  • paraleloorganico
    Fecha de consulta 16 de febrero de 2024, 8:59

    tengo problemas con el formulario, me carga el stock de un producto en todos los productos

  • Paul Janver Jotform Support
    Fecha de respuesta 16 de febrero de 2024, 9:14

    Hi paraleloorganico,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question.

    Can you explain a bit more about the issue, so I can get a better idea of what's happening? Also, If you can share the link to your form, I can check it out and see what’s going on.

    Once we have a better idea of what’s going on, we’ll be able to come up with a solution.

  • paraleloorganico
    Fecha de respuesta 16 de febrero de 2024, 9:30
    hello,
    I'll tell you the problem I have.
    Every time I modify the quantity I have of a product, it modifies the quantity of the other products.
    I wait for the response
    greetings


  • paraleloorganico
    Fecha de respuesta 16 de febrero de 2024, 9:36
  • Paul Janver Jotform Support
    Fecha de respuesta 16 de febrero de 2024, 10:12

    Hi paraleloorganico,

    Thanks for getting back to us. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

    no tengo respuesta Image 1 Screenshot 20

    Can you go ahead and try it again and let us know how it goes? If the same thing happens again, we'll investigate it more to see if we can figure out what's going on.