realice un formulario por error

  • grauleo16
    Fecha de consulta 12 de marzo de 2024, 18:53
  • Lesther Jotform Support
    Fecha de respuesta 12 de marzo de 2024, 21:01

    Hi grauleo16,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. It appears like you're submitting another response through the link that was shared with you. The form owner chooses not to accept multiple responses from the same responder. Respond to the email that you received after you submitted your initial response and request for the edit link. Your response to that email will reach the form owner. The edit link will let you update your existing response.

    Let us know if you have any other questions.

  • grauleo16
    Fecha de respuesta 12 de marzo de 2024, 23:11

    Muchas gracias por su respuesta...en conclusión entiendo que solo la persona que hizo el formulario me puede ayudar....sin embargo no responde


    Y no hay otra forma de editar mis respuestas

  • Lesther Jotform Support
    Fecha de respuesta 12 de marzo de 2024, 23:30

    Hi grauleo16,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Unfortunately, it's the decision of the form owner if they let you edit the submission or submit another response. We're not able to intervene with what setup the owner wants. You'll have to wait for them to respond.

    Let us know if you have any other questions.