ya borre los archivos de mi formulario pero no se libera el espacio

  • antoniodgj11
    Fecha de consulta 20 de marzo de 2024, 17:26

    borre los archivos innecesario de mi formulario y no se libera, por tal razon no puedo recibir mas solicitudes

  • Joshua_T Jotform Support
    Fecha de respuesta 20 de marzo de 2024, 19:33

    Hi antoniodgj11,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I am sorry you are having trouble with this. When I checked our system, I saw that you have successfully freed up some space on your form. So, I cleared your form's cache to remove the piled-up cache in your forms that could be contributing to this problem, and when I accessed your form, it was now working as expected. Check out this screenshot below:

    ya borre los archivos de mi formulario pero no se libera el espacio Image 1 Screenshot 20

    Reach out again if you have any other questions.