Request to cancel my subscription.

  • Bienestarffhh
    Fecha de consulta 13 de abril de 2024, 10:13

    Hola buenos días, tengo membresía por un mes, esta finaliza hoy, no quiero renovarla, por favor dar de baja.

    quedo atenta.

  • Harshad_P Jotform Support
    Fecha de respuesta 13 de abril de 2024, 12:20

    Hi Carolina,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, I've checked your account and I can see that the subscription is already been canceled. It will not renew automatically.

    Reach out to us if you need any more help.