How to remove credit card in the account?

  • libbipolancoceiis
    Fecha de consulta 14 de abril de 2024, 19:35

    Cómo puedo quitar los datos de la tarjeta de crédito?

  • Joshua_T Jotform Support
    Fecha de respuesta 15 de abril de 2024, 0:15

    Hi libbipolancoceiis,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, I apologize for the confusion, if you are referring to the credit card you are using to pay for your subscription, we can remove it for you. But, if you are referring to something else, please explain it a bit more so we can have a better idea of the problem.

    Once we hear back from you, we can move forward with a solution.

 
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