Unable to access Uploaded Files.

  • garciajonathan1990
    Fecha de consulta 22 de abril de 2024, 11:18

    el link que aparece para poder visualizar las fotos me manda a una pagina de errorUnable to access Uploaded Files Screenshot 20

  • Joshua_T Jotform Support
    Fecha de respuesta 22 de abril de 2024, 11:21

    Hi Jonathan,

    Thanks for reaching out to Jotform Support. I am sorry you are having trouble with this. This error is because of the restriction on your account that requires a login to access the user's uploaded files. Let me show you how to disable this feature:

    1. Go to your Account Settings.
    2. Under the Security tab, uncheck the box for the Require Login to View Uploaded Files.

    Unable to access Uploaded Files Image 1 Screenshot 20 Screenshot 10

    That's it. Let us know if you have any other questions.

 
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