How to Stop the Email Notifications from the Digest Email Report

  • Heliushuaia
    Fecha de consulta 24 de abril de 2024, 10:56

    Hola buenas tardes,

    Todos los dias a las 11pm me llega via email un resumen de las actividades del dia de un formulario. No puedo encontrar donde apagar eso ya que en los ajustes del form, en la parte de emails no es.

    Me podras ayudar por favor? No puedo encontrar la seccion de apagar resumen del dia,


    Gracias

  • Anna Jotform Support
    Fecha de respuesta 24 de abril de 2024, 13:08

    Hi Heliushuaia,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, If I understood what you’re asking, you created a Digest Email Report but you don't know where or how to turn it off. Let me show you how:

    1. On your My Forms page, click the Downward Arrow icon on the upper-left side of the page and select My Reports.

    How to Stop the Email Notifications from the Digest Email Report Image 1 Screenshot 40

    2. On the My Reports page, select the Digest Email Report and click the More Dropdown menu then select Trash to delete it.

    How to Stop the Email Notifications from the Digest Email Report Image 2 Screenshot 51

    3. Click on Trash on the lower-left side of the page.
    4. Select the deleted Digest Email Report and click the Purge button then confirm the deletion.

    How to Stop the Email Notifications from the Digest Email Report Image 3 Screenshot 62

    That's it. You won't receive an email from the Digest Email Report anymore. You can also check out this related guide on How to Set up Digest Emails.

    Reach out again if there’s anything else we can help you with.

 
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