How to check form submissions

  • mytreelanding
    Fecha de consulta 30 de abril de 2024, 13:17
    El usuario cuando realiza una orden ¿Cómo recibo la información?
  • Rene Jotform Support
    Fecha de respuesta 30 de abril de 2024, 13:49

    Hi David,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, whenever a form user completes a form, a submission will be sent to the owner. Because Jotform allows you to create an ordering form or app, placing an order is considered a submission. They're easy to check. Let me show you how:

    1. In your account's My Forms, select the form and click Submissions on the top of the page. You can also click Submissions under the form's name, or by clicking More on the right, and then Submissions.
      How to check form submissions Image 1 Screenshot 40
    2. You will be routed to the form's Tables and from there, you'll find all the submissions made to it. If there are new submissions, you can just go back to it to check them out.
      How to check form submissions Image 2 Screenshot 51
    3. Alternatively, you can go to the form's Inbox to check the submissions, as shown below:
      How to check form submissions Image 3 Screenshot 62

    Reach out again if you have any other questions.

  • mytreelanding
    Fecha de respuesta 1 de mayo de 2024, 12:33

    Hola René,

    En la aplicación creada desde la plantilla "Food Delivery App" observo 4 órdenes, pero no lo veo en ningún formulario ni tampoco en las Inbox

    Pantalla aplicaciones:

    How to check form submissions Image 1 Screenshot 40

    Pantalla formularios:

    How to check form submissions Image 2 Screenshot 51


    Pantalla Inbox;

    How to check form submissions Image 3 Screenshot 62

  • Rene Jotform Support
    Fecha de respuesta 1 de mayo de 2024, 14:36

    Hi David,

    Thanks again for the patience, we really appreciate it. I apologize for the confusion caused by the previous instructions I provided. Those are only applicable to regular forms you have in your account. For apps created within Jotform, there is a separate way to check them. Let me show you how:

    1. In your account's home page, click the dropdown icon beside My Forms and choose My Apps from the list.
      How to check form submissions Image 1 Screenshot 50
    2. Choose the app and click Submissions on the right.
      How to check form submissions Image 2 Screenshot 61

    Alternatively, you can check the app's Inbox by visiting its App Builder. Here's how:

    1. On the My Apps page, hover your mouse on the app and click Edit.How to check form submissions Image 3 Screenshot 72
    2. You will be routed to the App Builder and click the dropdown icon beside it.
    3. Select Inbox from the list.
    4. From there, you will see all the available submissions you have for the app.
      How to check form submissions Image 4 Screenshot 83

    That's it. Let us know if you have any other questions.

 
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